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All Images Gone After Upgrade
Last Post 02 Jun 2010 03:46 PM by jtisdale. 4 Replies.
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jtisdaleUser is Offline
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Posts:10

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01 Jun 2010 08:13 PM  

I downloaded the trial edition of the Slideshow module. I installed a series of several slides on multiple sites. It worked fine until the trial expired. Then, it displayed an expiration message. So, I purchased the license today and installed it. When it came back up, all my images were gone on all my sites (all the slides are still there and the basic settings, it's just that all the images are gone). Any suggestions on how I can recover the images without having to rebuild them?

Thanks, JT

hostUser is Offline
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Posts:109

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02 Jun 2010 12:57 AM  

In Slideshow version 4.2.0, we've changed image path structure. When you update module to 4.2.0 there is a function what corrects image URLs.

I think new version is not installed on your DNN correctly.

To fix the issue:

Install slideshow version 4.2.0 (or higher) using Module Definitions page or Extensions Page again and wait till module be installed successfully.

jtisdaleUser is Offline
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02 Jun 2010 12:09 PM  

I upgraded the module to 4.2.0 but still all of my images are gone on all my sites.

Thanks,

John

 

hostUser is Offline
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Posts:109

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02 Jun 2010 02:07 PM  
Can I do it for you?

You may also Export and import module content using module action menu to fix the issue.
jtisdaleUser is Offline
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02 Jun 2010 03:46 PM  

Thanks for your help. I went ahead and manually rebuilt them all. It's working fine now.

Thanks again, John

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